Privacy Policy

Last updated: 18-09-2024

EARTH ENGINEERS (Desktop Valuation) ("we", "our" or "us") operates the website https://desktopvaluation.in (the "Site") and provides IT-based solutions for real estate valuation. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect the information we gather through our website and services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from users:

Personal Identification Information: Name, email address, phone number, company details, and any other personal information you voluntarily provide when contacting us or using our services.
Technical Information: IP address, browser type, operating system, and other information related to the devices you use to access our services.
Usage Data: Information about how you interact with our website, such as pages visited, time spent on the website, and other similar metrics.

2. How We Use Your Information

Desktop Valuation collects and uses your personal information for the following purposes:

To provide our services: We use your information to respond to your inquiries, provide valuation services, and deliver technical support.
To improve our website and services: Usage data helps us understand how visitors interact with our website and improve its functionality.
To communicate with you: We may use your contact information to send updates about our services, respond to inquiries, or notify you about changes to our policies.
For legal and regulatory compliance: We may use your personal information to comply with applicable laws, regulations, and contractual obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following situations:

With service providers: We may share information with trusted third-party vendors who assist us in operating our website, providing our services, or conducting our business.
For legal purposes: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts, regulatory bodies).
Business transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server technologies. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy. After this period, we will delete or anonymize your data unless we are required to retain it by law.

6. Your Rights

We are committed to protecting your privacy and complying with applicable data protection laws. However, due to the nature of our services—primarily Automated Valuation Models (AVM) for real estate valuation, which do not involve legal document verification or in-depth property analysis—certain limitations apply to the rights you may have regarding your personal data.

Access: You may request access to the personal information you have provided directly to us. However, please note that we do not share or disclose any internal property data, valuation opinions, or related proprietary information that is part of our AVM process.
Correction: If any of the personal information you provided is inaccurate or incomplete (such as your contact details), you may request corrections to ensure we hold accurate information.
Deletion: You may request the deletion of your personal information if it is no longer necessary for the purpose for which it was collected. However, certain data may be retained for legal, regulatory, or legitimate business purposes.
Objection to Processing: You have the right to object to the processing of your personal data for certain purposes, such as marketing. Please note, however, that data processed for business or regulatory compliance may not be subject to this right.
Data Portability: While you may request the transfer of your personal information that you have provided to us in a structured, commonly used format, this does not extend to any property data, valuation results, or proprietary algorithms used in our AVM process. These remain confidential and are not shared as part of any portability requests.

It is important to understand that Desktop Valuation does not handle or verify legal property documents, nor do we provide legal opinions on properties. Our services are purely data-driven, based on algorithmic analysis and market data, and we do not release or disclose the specific workings of our valuation models to clients.

To exercise your rights, or for any questions about how your data is handled, please contact us at contactus@desktopvaluation.in.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit a website. We use cookies to:

Track your usage of our site.
Remember your preferences.
Provide analytics on site performance.

You can choose to disable cookies through your browser settings, though this may affect your experience of the website.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and are not responsible for, the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Phone: +91-9687557070

Email: contactus@desktopvaluation.in

Website: https://desktopvaluation.in